FAQ
We’d love to hear from you about the good, the bad and the beautiful. Please reach out to us
via our contact form, email info@maisontini.com or via our phone number +971 58 5925967
We’d hate to see you go! But we understand your inbox might be getting a little too much to
handle. Simply scroll down to the bottom of your email, and click “if you do not wish to receiveour newsletter anymore, unsubscribe here”.
Absolutely! We love being part of your special occasions. Just leave us a note at check out and
consider it done.
Use this text to answer questions in as much detail as possible for your customers.
No, it will be entirely free of charge. We are happy to be part of your special occasions.
Please send us an email to info@maisontini.com if your brand meets the following criteria:
- You are locally-based
- Your brand is centered around kids
- Your brand values environmental responsibility and strives for ethical and sustainable
production.
We are always looks to improve and provide better service for our customers and ourcommunity. If you have any ideas that could help us, please submit them via the contact form
or through email to info@maisontini.com. Our ears are always here to listen!
Delivery & Returns
We deliver all over the UAE within 48 hours. For Dubai orders placed before 12pm, we can deliver the same day. For international deliveries, it depends on the destination country but allow between 7-10 days. If in doubt, get in touch with us!
We want you to love your purchase when you see it on the screen and when you get it at yourdoorstep. If you don’t, please contact us via email on info@maisontini.com or phone +971 5592 5967 to process your refund or exchange within 7 days of receiving your items. All returneditems must be tagged, unworn and unused.
Once you checkout and pay for your order you should receive an order confirmation email. Thisconfirms your order. If you don’t, please reach out to us on +971 58 592 5967.